Legal

Privacy Policy

Privacy Policy

Last updated: 22 June 2026

Introduction

SAR Projects, MB (“SAR Projects”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sarprojects.com or contact us for our services.

Data Controller

The data controller responsible for your personal information is:

SAR Projects, MB

Vilnius, Lithuania

Email: info@sarprojects.com

Information We Collect

We may collect the following categories of personal data:

  • Contact information: name, email address, and any details you include when contacting us via our website form.

  • Usage data: IP address, browser type, pages visited, and time spent on the site, collected automatically via cookies and analytics tools.

  • Professional information: organisation name, role, and details about your water network or infrastructure that you voluntarily provide when requesting a demo or quote.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries and provide information about our satellite data services.

  • To improve and optimise our website through analytics.

  • To fulfil contractual obligations when delivering services to clients.

  • To comply with legal obligations under EU and Lithuanian law.

Legal Basis for Processing

Under the EU General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

  • Consent (Article 6(1)(a)): when you voluntarily submit your information via our contact form.

  • Contractual necessity (Article 6(1)(b)): when processing is required to provide services you have requested.

  • Legitimate interests (Article 6(1)(f)): for website analytics and improving our services, where these interests are not overridden by your rights.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:

  • With trusted service providers (e.g. hosting, email, and analytics platforms) who act as data processors and are bound by appropriate data protection agreements.

  • When required by law, regulation, or valid legal process.

  • With your explicit consent for any other purpose not listed here.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, or to comply with legal obligations. Contact enquiry data is typically retained for up to 24 months. Analytics data may be retained in aggregated form for up to 36 months. Upon request, we will delete or anonymise your personal data without undue delay.

Your Rights Under GDPR

As a data subject in the European Economic Area, you have the following rights:

  • Right of access: you may request a copy of the personal data we hold about you.

  • Right to rectification: you may ask us to correct inaccurate or incomplete data.

  • Right to erasure: you may request deletion of your personal data where there is no compelling reason for its continued processing.

  • Right to restriction: you may ask us to restrict processing of your data in certain circumstances.

  • Right to data portability: you may request your data in a structured, machine-readable format.

  • Right to object: you may object to processing based on legitimate interests at any time.

  • Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@sarprojects.com. You also have the right to lodge a complaint with the State Data Protection Inspectorate of the Republic of Lithuania (ada.lt).

Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies and similar tracking technologies to enhance user experience and gather analytics. These may include essential cookies required for the site to function, and analytics cookies that help us understand how visitors interact with our site. You may configure your browser to refuse cookies; however, some features of the site may not function correctly as a result.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of the website following any changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us:

SAR Projects, MB

Vilnius, Lithuania

info@sarprojects.com